Privacy Policy

Last updated: February 2026

1. Who we are

TargetGSM is an online portal focused on GSM repair beginners, technicians, repair services and parts distributors. The platform provides educational content, directories, tools and a Q&A community.

In this policy, “we”, “us” and “our” refer to the operators of the TargetGSM website.

2. Scope of this policy

This Privacy Policy applies to:

• The TargetGSM website and its subpages.
• The Community (Q&A) section.
• User accounts, dashboards and panels.
• Tools and calculators provided on the platform.

It does not apply to third-party websites or services that you may access via external links (for example distributors’ websites or marketplaces).

3. Data we collect

We collect several types of information, depending on how you use the website:

3.1. Information you provide directly

• Account data: when you register, we collect information such as your name, email address, chosen role (beginner, technician, service, distributor) and password (stored in hashed form).
• Profile data: additional information you may provide in your account or panels, such as workshop/distributor details, contact data and descriptions.
• Community content: questions, answers and comments you post in the Community.
• Contact messages: content you send through the contact form or support requests.
• Reviews: ratings and reviews for distributors or services.

3.2. Information collected automatically

• Technical data: IP address, browser type, operating system, device information and basic log data generated when you use the website.
• Usage data: pages visited, time spent, clicks on internal links and search queries.
• Cookies & similar technologies: small files stored on your device to keep you logged in, remember preferences and help us understand how the site is used. For details, see our Cookies Policy.

4. How we use your data

We use your personal data for the following purposes:

• Account creation & authentication: to create your user account, keep you signed in and manage your role and access.
• Community & content: to publish your questions, answers, comments and reviews, and to display your profile information where you choose to make it public.
• Communication: to respond to your messages, send service emails (verification, password reset) and optional notifications such as daily digests if you enable them.
• Directories & leads: to show public profiles of distributors and services and to forward quote or contact requests where applicable.
• Improvement & security: to monitor usage, prevent abuse, detect suspicious activity and improve the platform.
• Legal compliance: to comply with legal obligations and respond to lawful requests from authorities, where required.

5. Legal bases

Depending on your location, we may process your personal data under one or more of the following legal bases:

• Contract: to provide you with an account, access to the Community and related services.
• Legitimate interests: to maintain and improve the platform, ensure security, prevent abuse and understand how the website is used.
• Consent: for certain cookies, analytics or email communications that you explicitly opt in to.
• Legal obligation: where we are required by law to retain or disclose certain data.

6. How long we keep your data

We keep personal data only for as long as necessary for the purposes described above or as required by law. Retention periods may differ depending on the type of data:

• Account data: kept for as long as your account is active; on closure, identifiers may be deleted/anonymised after a reasonable period unless legally required.
• Community content: may remain visible for continuity; it can be anonymised depending on the context and request.
• Logs & security data: kept for a limited period to investigate security issues and maintain stability.
• Contact messages: kept for a reasonable time for support and audit purposes.

7. Sharing your data

We do not sell your personal data. We may share data in the following situations:

• Service providers: hosting, email delivery or analytics providers that process data only on our instructions.
• Public content: information you choose to make public (Community posts, public profiles, reviews) is visible to other users and visitors.
• Legal requirements: when legally required (court order, authority request).
• Business changes: reorganisation or transfer, subject to appropriate safeguards.

8. International transfers

Depending on where our servers and service providers are located, your data may be processed in other countries. Where required, we use safeguards (for example contractual clauses) to protect data.

9. Cookies & analytics

We use cookies and similar technologies to keep you logged in, remember preferences and analyse how the website is used. We may also use third-party analytics tools to understand aggregated usage.

For details about cookies and choices, read our Cookies Policy. If required, you may be presented with a consent banner to accept or reject non-essential cookies.

10. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse, such as:

• using secure connections (HTTPS) where possible,
• storing passwords in hashed form,
• restricting access to administrative areas,
• monitoring for unusual activity and abuse.

However, no system can be completely secure. You are responsible for keeping your password confidential and using a unique password for your TargetGSM account.

11. Your rights

Depending on your location and applicable law (for example GDPR in the EU/EEA), you may have rights such as access, rectification, erasure, restriction, portability, objection, and withdrawing consent where relevant.

To exercise your rights, contact us via the Contact page. We may need to verify your identity before responding.

You also have the right to lodge a complaint with your local data protection authority where applicable.

12. Children

TargetGSM is intended for adults and professionals. We do not knowingly collect personal data from children below the minimum age required in their jurisdiction.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a new “Last updated” date.

14. Contact

If you have any questions about this Privacy Policy or how your data is processed, please contact us via the contact form or email contact@targetgsm.com.