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Business & Strategy for GSM Repair

Technical skills are important, but they are only half of the story. To build a profitable and sustainable GSM repair workshop, you also need to understand pricing, customer communication and how to work with suppliers and distributors.

Core business topics for GSM repair

Use this section to learn how to turn your technical skills into a real business. These lessons are especially useful if you are planning to open your own repair shop or to move from hobby to professional work.

Pricing strategies

Learn how to calculate your costs, set fair and profitable prices, and avoid common mistakes like undercharging or giving random discounts.

  • Understanding your costs (parts, labour, overhead)
  • Different pricing models (flat, tiered, by difficulty)
  • How to handle discounts and promotions
Open pricing strategies

Dealing with customers

How to communicate clearly, manage expectations, handle complaints and build trust so that customers come back and recommend your workshop.

  • Intake process and asking the right questions
  • Explaining risks and limitations
  • Handling difficult situations and complaints
Open customer communication guide

Suppliers & distributors management

Your parts suppliers are a big part of your success. Learn how to choose them, negotiate, and maintain a good relationship with distributors and wholesalers.

  • Evaluating part quality vs price
  • Working with multiple distributors
  • Managing stock and delivery times
Open suppliers management guide

More business & strategy articles

Additional content about marketing, positioning, customer loyalty and more.

We are still preparing more business content. Start with the core topics above and check back later for new articles.

Connect business theory with real numbers

After reading the business lessons, use the TargetGSM tools and community to apply what you learned in real scenarios.