Technical skills are important, but they are only half of the story. To build a profitable and sustainable GSM repair workshop, you also need to understand pricing, customer communication and how to work with suppliers and distributors.
Use these lessons to turn your technical skills into a real business. They cover the three pillars of a healthy workshop: charging correctly, communicating clearly and working smart with suppliers.
Learn how to calculate your costs, set fair and profitable prices, and avoid common mistakes like undercharging or giving random discounts.
How to communicate clearly, manage expectations, handle complaints and build trust so that customers come back and recommend your workshop.
Your parts suppliers are a big part of your success. Learn how to choose them, negotiate, and maintain a good relationship with distributors and wholesalers.
You do not have to become a big chain to be successful. Many GSM technicians run a small but efficient local business. This mini-roadmap helps you see where you are now and what the next steps could be.
Focus here on understanding your true cost per repair and testing if there is enough demand in your area.
At this stage you should standardise your intake process, use checklists and start measuring monthly revenue vs. costs.
Now you can refine your positioning (premium / budget / specialist), negotiate better conditions with suppliers and invest in better tools.
Additional content about marketing, positioning, customer loyalty and more.
We are still preparing more business content. Start with the core topics above and check back later for new articles.
Reading about business is useful, but the real progress starts when you check your own numbers and discuss real cases with other technicians.
