Transparency

What we mean by “transparency”

A listing is useful only if a beginner can understand constraints before ordering. Transparency reduces wasted time, prevents surprise costs, and improves the chance of a successful first order.

We encourage listings to include

• Shipping: regions/countries served, carriers, typical delivery windows, and tracking availability.
• MOQ: minimum order amount/quantity, pricing tiers, and any wholesale requirements.
• Pricing clarity: currency, VAT rules (B2B/B2C), invoices, and known extra fees (handling/packing).
• Returns & warranty: conditions, timeframes, DOA policy, and the RMA process.
• Stock & lead times: in-stock signals, backorder rules, and typical processing/dispatch time.
• Quality/grade details: clear part grades (OEM/Aftermarket/Refurb), testing claims, and compatibility notes.
• Support expectations: response time, channels, business hours, and escalation path if issues appear.

Common “surprise costs” to watch for

• Import duties/customs and local VAT rules when ordering cross-border.
• Shipping cost changes at checkout (weight/insurance/remote area fees).
• Handling/packing fees, minimum line items, or packaging constraints.
• Return shipping responsibility and restocking fees.

How this improves trust

• Beginners can choose suppliers that match their budget and workflow.
• Fewer failed orders due to wrong expectations (MOQ, shipping, warranty).
• Less time wasted on back-and-forth messages for basic details.
• Better long-term relationships between shops and distributors.

If information is missing

If a listing is missing key constraints (shipping, MOQ, returns), treat it as a higher-risk option. Prefer distributors that clearly document terms before purchase.

If a listing hides key constraints or looks misleading, report it via Report abuse / corrections.